https://www.marketminds.dk/wp-content/uploads/mmlogo2.png 0 0 Andreas Laursen https://www.marketminds.dk/wp-content/uploads/mmlogo2.png Andreas Laursen2013-08-15 14:42:332014-02-12 15:36:42Emotionel Intelligence and segmentation
Emotionel Intelligence and segmentation
Some people have difficulties reading others, which makes it hard to relate to them and create trust. And trust is often crucial in a sales situation.
Emotional intelligence is not a gift that everyone is born with. But with the right tools even the most socially challenged employee can become skilled – and the naturally empathetic employee can excel.
By segmenting your customers – and teaching your sales employees to proceed differently when dealing with different customer segments – you can optimize the emotional abilities of your employees.
Please contact Mette Obelitz to hear more about how segmentation can become a major asset for your company.